Profit Solutions Inc. (“Profit Solutions”, “PS,” “we,” “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you sign up for the BizBuddy AI Engage 7-Day Free Trial at go.profitsolutions.com/bizbuddy-ai-engage-free-trial. By clicking “Start My Free Trial,” you agree to this policy.
Signup Data: Full Name, Business Name, Email Address, Phone Number, Business Website, and your optional “biggest call-related challenge.”
Usage Data: How you use the trial (e.g., minutes used, AI settings, call recordings for quality assurance)—collected automatically.
Support Data: Information you share with Tech Support (e.g., FAQs, emails, chat transcripts).
Communication Preferences: Your consent selections regarding how we may contact you (email, text messaging, phone).
Run the Trial: Set up and operate your AI Voice Agent (e.g., personalize it with your website information, create appropriate greetings).
Support You: Respond to your questions via email, phone, or text.
Improve Our Services: Analyze usage to make BizBuddy better (anonymized data only).
Contact You: Send you trial updates, setup confirmations, and follow-up details—consistent with your communication preferences.
Post-Trial: Offer paid plans if you’re interested (opt-out anytime).
When you provide your phone number and explicitly consent to receive text messages, we may send you transactional messages about your AI Voice Agent setup, trial status, and follow-up information. These messages are limited to:
You can expect to receive up to 5 text messages during your 7-day trial period. Standard message and data rates may apply based on your wireless carrier plan.
Opt-Out Process: You can stop receiving text messages at any time by:
We use Twilio (twilio.com) as our text messaging service provider, which maintains its own privacy policy regarding data handling.
Internal Use: Only with PS staff and contractors who need it to run the trial (e.g., Tech Support, Implementation Specialists).
Service Providers: With trusted partners who follow strict privacy rules:
Legal Requirements: If required by law (e.g., court order, subpoena)—rare and only as needed.
No Selling: We don’t sell, rent, or trade your information with third parties for their marketing purposes—ever.
We use SSL encryption (256-bit), secure servers, and industry-standard security practices to protect your data.
We maintain administrative, technical, and physical safeguards designed to protect personal information.
No system is perfect, but we work hard to keep your information safe and regularly review our security procedures.
Access: Email support@profitsolutions.com to request a copy of the personal information we have about you.
Update: Ask us to fix inaccuracies in your information.
Delete: Request deletion of your information after the trial (we retain certain information for legal and operational purposes as described in Section 8).
Opt-Out:
Cookies: We use essential cookies to make the site work (e.g., login functionality, session management). We do not use advertising cookies.
Analytics: We use tools (e.g., Google Analytics) to see how the trial is used—anonymous statistics only.
Do Not Track: We honor Do Not Track signals from your browser.
Trial Period: We retain your information during the 7-day trial period.
Post-Trial Retention:
You may request earlier deletion by contacting support@profitsolutions.com.
We may update this Privacy Policy periodically. Check go.profitsolutions.com/privacy for the latest version. Material changes will be communicated via email if we have a valid email address for you.
Using the trial after policy changes indicates your acceptance of the updated terms.
Questions about this Privacy Policy? Contact us at:
This Privacy Policy is governed by the laws of the state of Florida, without regard to its conflict of law provisions.
California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have rights to:
To exercise your CCPA rights, contact us at privacy@profitsolutions.com or call 1-877-646-9190.
Virginia Residents: Under the Virginia Consumer Data Protection Act (CDPA), you have the right to:
Colorado, Connecticut, and Utah Residents: You have similar rights under your state’s respective privacy laws, including the right to opt out of certain processing and the right to access and delete your personal information.
Florida Residents: Under the Florida Privacy Protection Act (FPPA), you have the right to know what information we collect and request deletion of personal information.
To exercise any of these state-specific rights, please contact us using the information in Section 10.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.